Privacy Policy
Privacy Policy
Effective date: July 18, 2026
Last updated: July 18, 2026
Salt Mediation Group (“Salt Mediation,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.saltmediationgroup.com, submit a form, schedule a consultation, communicate with us, or otherwise use our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information you provide
When you contact us, submit a form, schedule a consultation, create an account, purchase a service, or communicate with us, you may provide:
- Your name
- Email address
- Telephone number
- Mailing address
- Appointment and scheduling information
- Payment and transaction information
- Information about the services you are interested in
- Information included in messages, forms, documents, or other communications
- Information relating to a divorce, family, financial, or legal matter that you voluntarily provide
Please avoid submitting highly sensitive information through a general website contact form unless we specifically request it or provide a secure method for doing so.
Information collected automatically
When you visit our website, we and our service providers may automatically collect:
- Internet Protocol (IP) address
- Browser and device information
- General geographic location
- Pages viewed and links selected
- Referring website
- Date, time, and duration of visits
- Website interactions and diagnostic information
- Cookie and similar technology data
Information from other sources
We may receive information from appointment-booking services, payment processors, website providers, analytics providers, social media platforms, referral sources, or other service providers you use to interact with us.
2. How We Use Information
We may use information to:
- Respond to questions and consultation requests
- Schedule and manage appointments
- Determine which services may be appropriate for you
- Provide mediation, uncontested-divorce, document-preparation, and related services
- Process payments and maintain transaction records
- Communicate about appointments, services, documents, or account activity
- Operate, maintain, personalize, and improve our website
- Analyze website traffic and performance
- Protect the security and integrity of our website and services
- Prevent fraud, misuse, and other unlawful activity
- Maintain business, tax, and legal records
- Comply with applicable laws, court orders, and regulatory obligations
- Establish, exercise, or defend legal rights
- Send marketing communications when permitted by law
You may unsubscribe from promotional emails by using the unsubscribe link included in an email or by contacting us. You may still receive non-promotional messages concerning appointments, transactions, or services.
3. Mediation and Client Information
Information submitted through this website does not, by itself, create an attorney-client relationship, mediator-client relationship, or other professional relationship.
Information received after you formally engage Salt Mediation Group may also be governed by service agreements, mediation agreements, professional obligations, confidentiality rules, or applicable law. If another agreement conflicts with this Privacy Policy regarding client or mediation information, the more specific agreement or applicable legal requirement will control.
Although we take privacy seriously, do not send confidential documents or detailed information about your legal matter through an unsecured form or email unless instructed to do so.
4. How We Disclose Information
We may disclose information to:
- Website hosting and technology providers, including Wix
- Scheduling and payment providers, including Square
- Email, communications, document-management, and cloud-storage providers
- Analytics, security, and fraud-prevention providers
- Professional advisers, including attorneys, accountants, and insurers
- Contractors or vendors who help us operate our business
- Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law
- A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of business assets
These parties may access information only as appropriate to perform services for us, satisfy their own legal obligations, or as otherwise described in their privacy notices.
We do not sell personal information for money. If our use of advertising or analytics technology is considered a “sale,” “sharing,” or use for targeted advertising under an applicable privacy law, you may request to opt out as described below.
5. Third-Party Services and Links
Our website is hosted through Wix and may link to or integrate with third-party services such as Square, Facebook, Instagram, and other platforms.
When you use a third-party service, that provider may collect and process information under its own privacy policy. We do not control and are not responsible for the privacy, security, or content of third-party websites or services. We encourage you to review their privacy notices before providing information.
6. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, local storage, and similar technologies. These technologies may be used to:
- Enable essential website functions
- Remember preferences
- Maintain website security
- Measure traffic and performance
- Understand how visitors use the website
- Support communications or advertising, when enabled
You may manage cookies through your browser settings and, when available, through the cookie-consent options on our website. Blocking some cookies may affect website functionality.
Where required by law, we will request consent before placing nonessential cookies.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and professional records, resolve disputes, enforce agreements, and satisfy legal, tax, insurance, or regulatory obligations.
Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer reasonably needed, we may delete it, de-identify it, or securely dispose of it.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, email system, electronic transmission, or storage method is completely secure. We cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Confirm whether we process your personal information
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a portable copy of information you provided
- Opt out of certain targeted advertising, sales, or sharing
- Withdraw consent where processing is based on consent
- Appeal a decision concerning a privacy request
- Receive equal service without unlawful discrimination for exercising a privacy right
To submit a request, email contact@saltmediationgroup.com with the subject line “Privacy Request.” Please explain your request and provide enough information for us to identify the relevant records.
We may need to verify your identity before completing a request. We will respond within the period required by applicable law. Some information may be exempt from a request, including information we must retain for legal, professional, security, transaction, or recordkeeping purposes.
You may use an authorized agent where permitted by law. We may request proof that the agent is authorized to act for you.
10. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child under 13 has submitted personal information to us, contact us so that we can review and, when appropriate, delete it.
Information concerning children may be provided by parents or guardians in connection with mediation or family-related services. Such information will be handled in accordance with applicable agreements, professional obligations, and law.
11. Visitors Outside the United States
Salt Mediation Group is based in the United States. If you access our website from another country, your information may be transferred to and processed in the United States or another location where our service providers operate.
Privacy laws in those locations may differ from the laws where you live. Where required, we will process personal information using an appropriate legal basis and applicable safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last updated” date. Your continued use of the website after an update is posted signifies your acknowledgment of the revised policy.
13. Contact Us
For questions, concerns, or privacy requests, contact:
Salt Mediation Group
Email: contact@saltmediationgroup.com
Phone: 385-501-1354
Website: www.saltmediationgroup.com
